Information we collect
- Account information: name, email, password (hashed), role (renter/landlord), and preferences.
- Profile & listing details: for landlords�property address (or general area), photos, descriptions, pricing, availability; for renters�saved searches and favorites.
- Communications: messages you exchange through the platform, support tickets, and feedback.
- Usage data: pages viewed, actions taken, device/browser type, approximate location derived from IP, and referral source.
- Cookies & similar tech: used for authentication, preferences, analytics, and feature performance. See �Cookies & choices.�
- Third-party data: if you follow links to payment services, mapping, or campus systems, those services may collect their own data per their policies.
How we use information
- To operate and improve the marketplace (search, messaging, listing tools, account features).
- To provide support and respond to reports (e.g., suspicious listings).
- To personalize content (saved searches, campus portals) and measure feature performance.
- To enforce our Terms and maintain safety, including preventing spam or abuse.
- To comply with legal obligations and valid law enforcement requests.
Sharing & disclosure
- With other users: messages and listing interactions are shared with the relevant parties (e.g., a renter contacting a landlord).
- Service providers: hosting, analytics, email delivery, and support tools under contracts that restrict use to our instructions.
- Campus partners: aggregated or de-identified usage reports; we do not sell personal contact lists to campuses.
- Legal & safety: if we believe disclosure is required by law, to protect our rights, users, or the public, or to investigate abuse/fraud.
- Business transfers: in a merger, acquisition, or asset sale, data may transfer as part of the transaction, subject to this policy.
Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Deactivate or request deletion via Contact; we will retain certain records if required by law or for legitimate business needs (e.g., fraud prevention).
Security
We use technical and organizational measures appropriate to the nature of the data and the risks of processing. No method of transmission or storage is 100% secure. Report suspected account compromise via Contact.
Your choices & rights
- Access & correction: review and update profile details from your account settings.
- Communications: unsubscribe from non-essential emails via the link in messages; we may still send transactional emails (receipts, security notices).
- Deletion: request deactivation or deletion of your account via Contact.
- Jurisdictional rights: depending on where you live, you may have additional rights (access, portability, objection). We will honor applicable laws where you reside.
Cookies & choices
We use cookies and similar technologies to keep you signed in, remember preferences, understand feature usage, and improve performance.
- Essential: required for login and core functionality.
- Preferences: remembers settings like campus or filters.
- Analytics: helps us understand what features are useful.
You can control cookies through your browser settings. Blocking essential cookies may prevent login or core features from working.
International data transfers
Our services may be hosted in one or more countries. By using the site, you understand that your information may be processed where our servers or providers operate, and subject to local laws of those regions.
Children
This site is intended for users 16+ or the age of majority in their jurisdiction. If you believe a child�s data was provided to us, contact us so we can take appropriate steps.
Third-party links
Links to external sites (e.g., payment processors, map providers, or campus systems) are governed by those sites� privacy policies. Review their policies before sharing information.
Changes to this policy
We may update this Privacy Policy to reflect changes to our practices. If we make material changes, we will post a notice on this page and update the effective date.
Contact
Questions or requests about privacy? Contact us. For scams or suspicious activity, see Scam & Fraud Guidance and our Disclaimer.
This policy is intended to be clear and practical. It does not create contractual or legal rights beyond those required by applicable law.
